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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vova Tkachuck

Vova Tkachuck

October 3, 2025

5  out of  5
rating by Vova Tkachuck
"I’ve been working with Irina for over 5 years on both my business and personal insurance needs, and I couldn’t be more satisfied with the service Irina provides. She is knowledgeable, reliable, and always takes the time to explain policies clearly, making sure I understand all my options."
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Inna Chebanenko

September 14, 2025

5  out of  5
rating by Inna Chebanenko
"I used State Farm from 2007. Their professionalism, attention to detail, and genuine care for their clients make them stand out. I feel confident knowing my insurance is in trusted hands, and I would gladly recommend Irina Bakman(best agent) to all my friends, family, and colleagues."
We responded:
"Thank you Inna for the Kind words! Yes Irina is the best!! We love her! "
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Roman Roni

September 4, 2025

5  out of  5
rating by Roman Roni
"I had an excellent experience working with Irina. Irina took the time to understand my needs and helped me choose the best coverage at a fair price. I truly appreciate her help. Just fantastic 🙌"
We responded:
"Thank you Roman for the great review! Yes Irina is amazing. Glad she can help you!"
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Hanna Bayaryntsava

September 3, 2025

5  out of  5
rating by Hanna Bayaryntsava
"I had a great experience working with Irina Bakhman for my life insurance needs. She was knowledgeable, patient, and took the time to explain all my options clearly. Irina made the entire process smooth and stress-free, and I felt confident in the decision I made thanks to her guidance. Highly recommend her to anyone looking for trustworthy and professional insurance support."
We responded:
"Thank you Hannah for the kind words! Yes Irina is the best! "
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elina sardovska

September 3, 2025

5  out of  5
rating by elina sardovska
"Excellent service, great team! Irina Bakman is the best to work with."
We responded:
"Thank you Elina! I will let Irina know that she is the best as well! :) "
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Sergey Kushnerov

September 3, 2025

5  out of  5
rating by Sergey Kushnerov
"Natalya is a best agent in my life! Thank you very much!"
We responded:
"Thank you Segey! Yes Natalya is amazing. I will let her know it! "
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L S

August 24, 2025

5  out of  5
rating by L S
"Best customer services. Saved me over $400 Anna is my person to go."
We responded:
"Thank you for the kind words! Yes Anna is Amazing! Glad we could save you so much!"
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Tanya Avrutina

August 15, 2025

5  out of  5
rating by Tanya Avrutina
"I am a customer of State Farm over 8 years.. Very satisfited with their service. Especially would like to recomend Irina Bakman- an agent who is always reachable, which is very important for me. I trust their agency and would like to continue business with them. Great team! Thanks!"
We responded:
"Thank you for the kind words Tanya! Yes Irina is the best and always willing to help anyone! "
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Sanema Gorodetsky

August 15, 2025

5  out of  5
rating by Sanema Gorodetsky
"Irina Bakman is extremely knowledgeable and always very helpful, assisting with insurance quickly and efficiently. Not only Irina, but the entire office is professional, responsive, and a pleasure to work with. Highly recommend their services for both auto and home insurance."
We responded:
"Thank you for the kind words Sanema! Yes Irina is the best and always willing to help anyone! Glad she could help you. "
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UbiFi Support

August 14, 2025

5  out of  5
rating by UbiFi Support
"I’ve had an excellent experience with Irina and the entire team at Andy Niebur - State Farm Insurance Agency. They’re always professional, friendly, and quick to respond whenever I have a question or need help with my policy. They take the time to explain coverage options clearly and make sure I’m getting the best value. It’s reassuring to know I have a local team I can trust who truly cares about their clients. Highly recommend!"
We responded:
"Thanks you! It has been great working with you as well."
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Yuliya Fridman

August 14, 2025

5  out of  5
rating by Yuliya Fridman
"Love being State Farm customer at Andy Niebur's office! My agent Natalya is awesome, she is always helping with choosing right coverage and providing assistance with any problems I ever have ✨️"
We responded:
"Thank you for the kind words Yuliya! Yes Natalya is the best and always willing to help anyone! "
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Aristotle Smith

August 14, 2025

5  out of  5
rating by Aristotle Smith
"Updated 8/14/25 Andy N is also 5 stars Ms. Irena Bakman did a masterful job of updating and improving my coverage with The Niebur Agency. She has reconfirmed not only the merits of my long-standing coverage with St. Farm and most importantly, the value of working in an Agency / Office that understands and practices true Customer Service. I recommend Irena and her colleagues at Niebur for those who appreciate the oft-underlooked precept that robust Insurance coverage merits the cost in our increasingly litigious Society. Thank you - Mr. JP Garrett"
We responded:
"Thank you for the kind words JP!! "
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Артык Рысбаева

August 11, 2025

5  out of  5
rating by Артык Рысбаева
"Hi everybody! I would like to express my deepest gratitude to the entire State Farm team for their professionalism, attentiveness, and excellent customer service! Everyone is very polite and always ready to help. I especially want to recognize Natalia – she is truly amazing! Natalia helped us understand all the details, answered all our questions, and made the insurance process easy and stress-free. Thank you so much for your care and outstanding work! 🌟🌟🌟🌟🌟 Sincerely, Artyk Rysbayeva and Rashit Ashirov"
We responded:
"Thank you so much for the wonderful review! Yes, Natalya has been with our office since day 1 and loves to help everyone with any questions they might have! "
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Sergii Naumenko

August 7, 2025

5  out of  5
rating by Sergii Naumenko
"The best service ever, Ira all the time on time and help me with all my problems."
We responded:
"Thank you Sergii for the kind words! Yes Irina is the best! "
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Rosalie Devivo

July 15, 2025

5  out of  5
rating by Rosalie Devivo
"I have been with Andy Niebur State farm for a very very long time all the people there are soooo friendly and professional they always take care of whatever I may need."
We responded:
"Thank you Rosalie! We always enjoy talking to you! "
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Vladimir Lipkin

May 5, 2025

5  out of  5
rating by Vladimir Lipkin
"Professional team. Thanks"
We responded:
"Thank you Vladimir! Glad we can help you! "
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Kashish Singhal

April 3, 2025

5  out of  5
rating by Kashish Singhal
"Chatted with one of their agents - Chelsea. And she went above and beyond to help me on my case. Really appreciate it."
We responded:
"Thank you for the kind words! Yes Chelsea is the best! Glad she could help. :)"
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Eddie Chacon

January 30, 2025

5  out of  5
rating by Eddie Chacon
"TEAM DID A GREAT JOB.!!!"
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Erica Hughes

January 25, 2025

5  out of  5
rating by Erica Hughes
"This is a great agency. Trusty and reliable customer service, fantastic communication, and very friendly. Thanks team!"
We responded:
"Thanks Erica! Glad we were able to help you! "
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Devin Murphy

December 24, 2024

5  out of  5
rating by Devin Murphy
"Thanks Andy for all your help. Your team was fantastic."
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Mark Wang

December 24, 2024

5  out of  5
rating by Mark Wang
"Just a fantastic team and really went above and beyond to help me out."
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Chris Medina

December 23, 2024

5  out of  5
rating by Chris Medina
"Andy and his team were easy to work with. Great service!"
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Shone 28

December 23, 2024

1  out of  5
rating by Shone 28
"No good business people"
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Rudy Reyes

December 21, 2024

1  out of  5
rating by Rudy Reyes
"Unreliable people I would not recommend at all!"
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Harry Garibovic

December 21, 2024

1  out of  5
rating by Harry Garibovic
"Should stay away from this office, the worst experience ever,,,,,"