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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Devin Murphy

December 24, 2024

5  out of  5
rating by Devin Murphy
"Thanks Andy for all your help. Your team was fantastic."
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Mark Wang

December 24, 2024

5  out of  5
rating by Mark Wang
"Just a fantastic team and really went above and beyond to help me out."
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Chris Medina

December 23, 2024

5  out of  5
rating by Chris Medina
"Andy and his team were easy to work with. Great service!"
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Shone 28

December 23, 2024

1  out of  5
rating by Shone 28
"No good business people"
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Rudy Reyes

December 21, 2024

1  out of  5
rating by Rudy Reyes
"Unreliable people I would not recommend at all!"
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Mario Rusic

December 21, 2024

1  out of  5
rating by Mario Rusic
"They are so bad…they have to close this facility ..punching 4 year old kid in front of customers for spilling a milk."
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Harry Garibovic

December 21, 2024

1  out of  5
rating by Harry Garibovic
"Should stay away from this office, the worst experience ever,,,,,"
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Gabriel Vargas

December 21, 2024

1  out of  5
rating by Gabriel Vargas
"Statefarm over price"
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Roshen George

December 21, 2024

1  out of  5
rating by Roshen George
"Horrible agency!"
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Ma Nk

December 21, 2024

1  out of  5
rating by Ma Nk
"Unprofessional"
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Elevate Plumbing

October 13, 2024

5  out of  5
rating by Elevate Plumbing
"I’ve been with Andy Neibur State Farm for several years now, and I couldn’t be more satisfied with the service I’ve received. From day one, their agents have been friendly, professional, and incredibly helpful in explaining the coverage options available. They worked with me to tailor my home and auto insurance policies to fit my needs, ensuring I was protected without feeling like I was overpaying. Whenever I’ve had questions or needed to make changes, the process has been smooth and quick. Overall, State Farm offers competitive rates, but it’s the customer service and peace of mind that really stand out for me. I would definitely recommend State Farm to anyone looking for a dependable and customer-focused insurance provider!"
We responded:
"Thank you for the kind words David! Glad you are happy! "
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Aristotle Smith (JP)

February 27, 2024

5  out of  5
rating by Aristotle Smith (JP)
"Ms. Irena Bakman did a masterful job of updating and improving my coverage with The Niebur Agency. She has reconfirmed not only the merits of my long-standing coverage with St. Farm and most importantly, the value of working in an Agency / Office that understands and practices true Customer Service. I recommend Irena and her colleagues at Niebur for those who appreciate the oft-underlooked precept that robust Insurance coverage merits the cost in our increasingly litigious Society. Thank you - Mr. JP Garrett"
We responded:
"Thank you for the kind words JP!! "
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Anna Lykholap

February 9, 2024

5  out of  5
rating by Anna Lykholap
"We had an issue getting paid out for an accident that wasn’t our fault. We ended up contacting Andy who kept us updated, checked in with the claim department frequently and had our issue resolved quickly. Thank you for the great service!"
We responded:
"That’s what we are here for! Thanks Anna! "
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Steven T

November 7, 2023

5  out of  5
rating by Steven T
"Andy is personable and efficient. Hope to have a long relationship with his agency!"
We responded:
"Thanks Steven! Glad we can help! 😎"
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Alice Novak

October 28, 2023

5  out of  5
rating by Alice Novak
"Working with Andy was an absolute pleasure. His knowledge made the entire process seamless. Andy patiently guided me through various policy options, explaining each detail with clarity - which was really important for us. We will definitely be working with him for our all futures transactions!"
We responded:
"Thank you so much for the kind words Alice! "
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Peter Piotrowski

October 25, 2023

3  out of  5
rating by Peter Piotrowski
"Andy and his office team are great. His back up team outside office, like claim adjusters, etc (eg Jalil and Audrey) are almost negligent and not communicative. Feel bad for Andy and his team having to deal with State Farm."
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Bob Jette

September 28, 2023

5  out of  5
rating by Bob Jette
"Switching Agents due to a move was never easier than with Andy and his team. I was not sure how the process worked, but from the moment I stepped into Andy's office, his team jumped up and took care of everything within moments. Great service, and I'm looking forward to working with all of them in the years to come."
We responded:
"Thanks for the kind words Bob! Glad we can help. 😎"
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Artem Pysaryev

June 24, 2023

5  out of  5
rating by Artem Pysaryev
"My agent is Andy, so far so good. I hope it stays that way and even gets better. At the moment my choice is a State Farm!"
We responded:
"Thanks Artem!!! "
Profile photo of MD Trans Sprinter com MD Trans

MD Trans Sprinter com MD Trans

June 23, 2023

5  out of  5
rating by MD Trans Sprinter com MD Trans
"Anna is the best insurance provider in US. Honest, straight forward, and always at your service. Thank you Anna"
We responded:
"Thank you for being a great customer!!"
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Tony Stoyanov

June 23, 2023

5  out of  5
rating by Tony Stoyanov
"I’ve had StateFarm since 2018 and recently needed to update my policy. Irina was super friendly and helpful through the whole process."
We responded:
"Thanks for the kind words Tony!! Irina is the best! "
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James L Kaplan

June 14, 2023

5  out of  5
rating by James L Kaplan
"Best insurance services we have ever had. Friendly, competent and supportive."
We responded:
"Thanks James! We love to have you as a customer! :) "
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N

May 23, 2023

5  out of  5
rating by N
"Anna is knowledgeable, professional, quick in replies, she always explains everything in great detail and provides the coverage that fits the best! Thank YOU Exceptional Customer Service, Reliable"
We responded:
"Thank you for the kind words! Yes Anna is the best! 😀"
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Gleb Y (Misterg13)

March 13, 2023

2  out of  5
rating by Gleb Y (Misterg13)
"I am a client of this company for over 30 years. Customer service at this agency needs to be improved. If you have a choice which agent to choose, pick another one. But State Farm shall definitely be your choice of an insurance company."
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Samer Alramli

March 9, 2023

5  out of  5
rating by Samer Alramli
"Andy saved me $16,000 / year!!! I had multiple policies with 2 homes, 7 cars, and a business! I wish I made the switch sooner! AMAZING! Thank you Andy!!"
We responded:
"Thanks Samer! Glad we could help!"
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Victor Cieslak

November 16, 2022

5  out of  5
rating by Victor Cieslak
"Andy Niebur and his team at State Farm are an absolute pleasure to work with. Andy was able help me bundle my car and homeowner insurance while also saving me hundreds of dollars in the process. Best decision I made in a long time!"
We responded:
"Thanks Victor! Congrats on the new house!"